State Farm® Insurance Agent Douglas Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hope Dasher
September 15, 2025
5
out of
5
rating by Hope Dasher
"Its always a pleasure talking with Alexis when I call and make my payment. She's nice and polite. For me that goes a long way"
We responded:
"Thanks, Hope! We're so glad to know you had a positive experience. Thank you for taking the time to share your experience with Alexis here at Douglas Phelps State Farm!"
Marquis Byrd
September 15, 2025
5
out of
5
rating by Marquis Byrd
"Make sure you ask for Anna Herrin she has the best personality and knowledge in this industry she will take good care of you and your family needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anna provided helpful and understanding service. We truly appreciate your feedback and look forward to assisting you again in the future!"
Ebony Strickland
September 8, 2025
5
out of
5
rating by Ebony Strickland
"Alexis is always very helpful, understanding and so easy to work with! Great customer service!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alexis provided helpful and understanding service. We truly appreciate your feedback and look forward to assisting you again in the future!"
Earlene Lemon
September 6, 2025
5
out of
5
rating by Earlene Lemon
"Always super nice when I call. When I go by the office staff always greet you a smile. Kind and courteous. Very respectful. ."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that our team at Douglas Phelps State Farm consistently provides friendly and respectful service. Your kind words mean a lot to us, and we look forward to continuing to assist you!"
Priscilla Bradley
September 6, 2025
5
out of
5
rating by Priscilla Bradley
"Alexis Taylor did a very good job. Very professional, patient and kind when answering my questions. She addressed my concerns and I was very satisfied with the policy issued to me. I really appreciated that she listened and addressed my needs patiently and kindly. I will refer her to others."
We responded:
"Priscilla, thank you for sharing your experience with Alexis! We're so glad that you are satisfied with your policy and appreciate your intention to refer her to others. Your feedback is invaluable to us, and we're glad to have met your needs effectively."
Kimberly Manos
September 5, 2025
5
out of
5
rating by Kimberly Manos
"Alexis and Destiny have both been super helpful with an out of state move!"
We responded:
"Thank you for sharing your experience! We're so glad Alexis and Destiny were able to assist you during your out-of-state move. We appreciate your trust and are here to help anytime you need us!"
Karma Carter
August 27, 2025
5
out of
5
rating by Karma Carter
"Alexis was the best agent I’ve ever spoken with. Very helpful very understanding and caring she deserves a raise or bonus my granny said she’s also the same rep that helped her at this point I need her personal number so she could always be the one to handle my issues"
We responded:
"Thank you for your amazing feedback! We're so happy to hear that Alexis has been such a helpful and caring agent for both you and your granny! "
Ricky Moran
August 21, 2025
5
out of
5
rating by Ricky Moran
"Very helpful and understanding these guys has always been the best!"
We responded:
"Thank you Ricky for taking the time to leave us a review! We appreciate your business and for taking the time to leave us a review. "
Gloria Alston
August 21, 2025
4
out of
5
rating by Gloria Alston
"Always pleasant, professional and accommodating!"
We responded:
"Thank you Gloria! We appreciate your business and kind words."
Yachikia Foster
August 18, 2025
5
out of
5
rating by Yachikia Foster
"Alexis, vice nice and sweet. Great customer service! Thank you for everything you do!"
We responded:
"Thank you so much for your kind words! We're so glad to hear Alexis provided you with such a positive experience. We appreciate your feedback and look forward to continuing to serve you!"
Lance Landress
August 18, 2025
5
out of
5
rating by Lance Landress
"Davison with the agency has always been very helpful and has the best personality. She exceeds my expectations every time with her knowledge and customer service. I would highly recommend the Douglas Phelps State Farm for all of you insurance needs. I've been with the Phelps Branch for possible 10 plus years and could not be happier with the service he and his team provides"
We responded:
"Thank you, Lance, for sharing your positive experience with us. It's wonderful to hear that Davison has consistently provided you with exceptional service and exceeded your expectations!"
E S
August 15, 2025
5
out of
5
rating by E S
"Alexis is always friendly, nice, informed, knowledgeable, and answers my questions with accuracy and professionalism."
We responded:
"Thank you for sharing your positive experience with Alexis. It's wonderful to hear that you found her friendly, knowledgeable, and professional in addressing your questions!"
Tyrone Hamilton
August 13, 2025
5
out of
5
rating by Tyrone Hamilton
"Alexis at the Brunswick GA location was very sweet, knowledgeable, professional, and a great help. Thank you again, Alexis!"
We responded:
"Thank you, Tyrone, for taking the time to share your experience! 🌟 We’re so glad Alexis was able to help and provide such friendly, knowledgeable, and professional service. We truly appreciate you choosing Douglas Phelps State Farm!"
Emmy Kadar
August 12, 2025
5
out of
5
rating by Emmy Kadar
"Mrs. Alexis has helped me so much! She was very polite. She answered all my questions and is very knowledgeable! Thank you to the Douglas Phelps team! Good work 👏"
We responded:
"Thank you, Emmy, for your kind words! 🌟 We’re so glad Alexis was able to assist you and provide the polite, knowledgeable service you deserve. We appreciate your trust in the Douglas Phelps State Farm team!"
Lamar DePratter
July 24, 2025
5
out of
5
rating by Lamar DePratter
"I got a call from Destiny last year and her quote was a little higher than my current agent. She then called back this year and she was still a little high from my last year, but i had not got this year's quote from my existing insurer. I went to Brunswick today and sit down and talked with her and got a new quote on all three vehicles and my home. I first only wanted $300,000. on my home but for the price difference she worked up I insured it for replacement cost of 500,000. I finished with a savings of $600. on my house and $600. on my vehicles. She also recommended a Defensive Driving course to save money on my vehicles. Thanks, Destiny for the great experience."
We responded:
"Thank you, Lamar, for sharing your experience with us. It's wonderful to hear that Destiny was able to assist you in finding a plan that not only met your needs but also provided significant savings. We're glad you found value in insuring your home for its replacement cost and appreciated the recommendation for the Defensive Driving course. Your feedback is invaluable, and we're pleased to have been able to offer you a great experience."
leslie hicks
June 30, 2025
5
out of
5
rating by leslie hicks
"Davison was super helpful and answered all my questions!"
We responded:
"Thanks for sharing your experience, Leslie! It's fantastic to hear that Davison was able to assist you and answer all your questions. We're here to help whenever you need us!"
Brenda McCallum
June 25, 2025
3
out of
5
rating by Brenda McCallum
"Douglas Phelps - State farm is wonderful. They are always kind, courteous, more than helpful and professional. If road side assistance is ever needed they make it easy with fast response to send help. However nneglected to tell me that I could only use it 3xs or they would drop roadside assistance from your polucy. I originally stated that I would never use any other Insurance agency, however due to that I switched to Progressive. It actually is 1/2 the cost also."
We responded:
"Thank you so much for your kind words, Brenda! We are thrilled to hear about your positive experience with our team and our roadside assistance service. We truly value your recommendation and are grateful for your trust in us. If you ever need anything, please don't hesitate to reach out."
Paula Busino
June 11, 2025
5
out of
5
rating by Paula Busino
"Ever since I called and got a quote for car and renters insurance I have been so completely impressed with the service and security that everything that they have helped me with. They took all the stress of getting things changed over! They have truly been a blessing to me!"
We responded:
"Thank you, Paula, for sharing your experience with us. We're delighted to hear that our team was able to make the process of getting your car and renters insurance stress-free. It's wonderful to know that you feel secure and well-supported with our service. Your kind words are greatly appreciated, and we're here to assist you whenever you need."
Paul Baker
June 2, 2025
5
out of
5
rating by Paul Baker
"Alexis was very helpful and understanding. She was quick to answer all of my questions and help with the issues I was having. Very friendly staff at Douglas Phelps State Farm."
We responded:
"Thank you, Paul, for sharing your positive experience with us. It's wonderful to hear that Alexis was able to assist you effectively and that you found our staff friendly. We appreciate your feedback and are glad to know we could meet your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Kyle “nom nom” Ruttencutter
May 23, 2025
5
out of
5
rating by Kyle “nom nom” Ruttencutter
"Davison was very helpful always kind and great energy good people love calling them and just over all a great experience"
We responded:
"Thanks, Kyle! We appreciate your great rating."
Charles Riepenhoff
May 21, 2025
5
out of
5
rating by Charles Riepenhoff
"Alexis is great! She is very kind and friendly. If I need to get something done, she is right on it!"
We responded:
"Thank you, Charles, for sharing your positive experience with Alexis. It's wonderful to hear how her kindness and promptness made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Virginia Adorno
May 21, 2025
5
out of
5
rating by Virginia Adorno
"Great team, always very helpful and friendly!"
We responded:
"Thank you, Virginia, for your wonderful feedback! We're delighted to hear that you find our team helpful and friendly. Your satisfaction is our priority, and we appreciate your support. If you ever need assistance, feel free to reach out."
Matthew
April 30, 2025
5
out of
5
rating by Matthew
"Thank you Davison For the patients and helping me through everything, I cannot thank you enough for everything you have done also thank you everyone at Douglas Phelps State Farm Agency. Nothing y’all do goes unnoticed!!"
We responded:
"Thank you, Matthew! We're so glad to hear that you love our agency. Thank you for your kind words and support!"
Aaliyah Williams
April 29, 2025
5
out of
5
rating by Aaliyah Williams
"Alexis helped me save on car and life insurance!! She was very patient and informative ! State Farm is definitely THE BEST INSURANCE COMPANY !!"
We responded:
"Thank you for sharing your experience, Aaliyah! It's wonderful to hear that Alexis was able to assist you effectively and help you save on your car and life insurance. Your kind words about her patience and informative approach mean a lot to us. We're glad to have you as part of the State Farm family and appreciate your trust in us as your insurance provider."
Falyn Bond
April 19, 2025
5
out of
5
rating by Falyn Bond
"Anna is the best insurance agent we could ask for! From our auto to business policies she made sure we were taken care of. She gave us the different options for rates (which were great) & recommended her choice as she explained every inch of the coverage. One of the favorite reasons I love State Farm is because of the relationship they build with their customers & how fast they respond when you are in need. 10/10 recommend!"
We responded:
"Thank you so much for sharing your experience with Anna and our team! It's awesome to hear that she was able to assist you with your auto and business policies, providing you with great options and clear explanations. Your recommendation means a lot, and we're grateful for your trust in us."