State Farm® Insurance Agent Douglas Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lamar DePratter
July 24, 2025
5
out of
5
rating by Lamar DePratter
"I got a call from Destiny last year and her quote was a little higher than my current agent. She then called back this year and she was still a little high from my last year, but i had not got this year's quote from my existing insurer. I went to Brunswick today and sit down and talked with her and got a new quote on all three vehicles and my home. I first only wanted $300,000. on my home but for the price difference she worked up I insured it for replacement cost of 500,000. I finished with a savings of $600. on my house and $600. on my vehicles. She also recommended a Defensive Driving course to save money on my vehicles. Thanks, Destiny for the great experience."
We responded:
"Thank you, Lamar, for sharing your experience with us. It's wonderful to hear that Destiny was able to assist you in finding a plan that not only met your needs but also provided significant savings. We're glad you found value in insuring your home for its replacement cost and appreciated the recommendation for the Defensive Driving course. Your feedback is invaluable, and we're pleased to have been able to offer you a great experience."
leslie hicks
June 30, 2025
5
out of
5
rating by leslie hicks
"Davison was super helpful and answered all my questions!"
We responded:
"Thanks for sharing your experience, Leslie! It's fantastic to hear that Davison was able to assist you and answer all your questions. We're here to help whenever you need us!"
Brenda McCallum
June 25, 2025
3
out of
5
rating by Brenda McCallum
"Douglas Phelps - State farm is wonderful. They are always kind, courteous, more than helpful and professional. If road side assistance is ever needed they make it easy with fast response to send help. However nneglected to tell me that I could only use it 3xs or they would drop roadside assistance from your polucy. I originally stated that I would never use any other Insurance agency, however due to that I switched to Progressive. It actually is 1/2 the cost also."
We responded:
"Thank you so much for your kind words, Brenda! We are thrilled to hear about your positive experience with our team and our roadside assistance service. We truly value your recommendation and are grateful for your trust in us. If you ever need anything, please don't hesitate to reach out."
Paula Busino
June 11, 2025
5
out of
5
rating by Paula Busino
"Ever since I called and got a quote for car and renters insurance I have been so completely impressed with the service and security that everything that they have helped me with. They took all the stress of getting things changed over! They have truly been a blessing to me!"
We responded:
"Thank you, Paula, for sharing your experience with us. We're delighted to hear that our team was able to make the process of getting your car and renters insurance stress-free. It's wonderful to know that you feel secure and well-supported with our service. Your kind words are greatly appreciated, and we're here to assist you whenever you need."
Paul Baker
June 2, 2025
5
out of
5
rating by Paul Baker
"Alexis was very helpful and understanding. She was quick to answer all of my questions and help with the issues I was having. Very friendly staff at Douglas Phelps State Farm."
We responded:
"Thank you, Paul, for sharing your positive experience with us. It's wonderful to hear that Alexis was able to assist you effectively and that you found our staff friendly. We appreciate your feedback and are glad to know we could meet your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Kyle “nom nom” Ruttencutter
May 23, 2025
5
out of
5
rating by Kyle “nom nom” Ruttencutter
"Davison was very helpful always kind and great energy good people love calling them and just over all a great experience"
We responded:
"Thanks, Kyle! We appreciate your great rating."
Charles Riepenhoff
May 21, 2025
5
out of
5
rating by Charles Riepenhoff
"Alexis is great! She is very kind and friendly. If I need to get something done, she is right on it!"
We responded:
"Thank you, Charles, for sharing your positive experience with Alexis. It's wonderful to hear how her kindness and promptness made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Virginia Adorno
May 21, 2025
5
out of
5
rating by Virginia Adorno
"Great team, always very helpful and friendly!"
We responded:
"Thank you, Virginia, for your wonderful feedback! We're delighted to hear that you find our team helpful and friendly. Your satisfaction is our priority, and we appreciate your support. If you ever need assistance, feel free to reach out."
Matthew
April 30, 2025
5
out of
5
rating by Matthew
"Thank you Davison For the patients and helping me through everything, I cannot thank you enough for everything you have done also thank you everyone at Douglas Phelps State Farm Agency. Nothing y’all do goes unnoticed!!"
We responded:
"Thank you, Matthew! We're so glad to hear that you love our agency. Thank you for your kind words and support!"
Aaliyah Williams
April 29, 2025
5
out of
5
rating by Aaliyah Williams
"Alexis helped me save on car and life insurance!! She was very patient and informative ! State Farm is definitely THE BEST INSURANCE COMPANY !!"
We responded:
"Thank you for sharing your experience, Aaliyah! It's wonderful to hear that Alexis was able to assist you effectively and help you save on your car and life insurance. Your kind words about her patience and informative approach mean a lot to us. We're glad to have you as part of the State Farm family and appreciate your trust in us as your insurance provider."
Falyn Bond
April 19, 2025
5
out of
5
rating by Falyn Bond
"Anna is the best insurance agent we could ask for! From our auto to business policies she made sure we were taken care of. She gave us the different options for rates (which were great) & recommended her choice as she explained every inch of the coverage. One of the favorite reasons I love State Farm is because of the relationship they build with their customers & how fast they respond when you are in need. 10/10 recommend!"
We responded:
"Thank you so much for sharing your experience with Anna and our team! It's awesome to hear that she was able to assist you with your auto and business policies, providing you with great options and clear explanations. Your recommendation means a lot, and we're grateful for your trust in us."
Brooke Shermer
April 8, 2025
5
out of
5
rating by Brooke Shermer
"Shout out to Davison who helped me today! She was very sweet and helped resolve an account issue I had!"
We responded:
"Thank you for sharing your experience with us, Brooke! It's wonderful to hear that Davison was able to assist you effectively and provide the support you needed. We appreciate your feedback and are glad to know you had a positive experience. We look forward to continuing to serve you!"
Misty Ownbey
March 21, 2025
5
out of
5
rating by Misty Ownbey
"Davison was great! she was quick and super helpful!"
We responded:
"Thank you, Misty, for sharing your experience with Davison! She is such a valuable asset to our team. If there's anything else we can assist you with, please let us know!"
Marcus Chambers
March 19, 2025
5
out of
5
rating by Marcus Chambers
"Very friendly and professional."
We responded:
"Thank you, Marcus, for your kind words and 5-star rating. We're glad to know that you found our service both friendly and professional. Your feedback is greatly appreciated!"
James Dozier
March 10, 2025
5
out of
5
rating by James Dozier
"Absolutely oustanding service!!"
We responded:
"Thank you, James, for your great review! We're glad to hear that you had such a positive experience with our agency. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future."
Ebony Brown
February 28, 2025
5
out of
5
rating by Ebony Brown
"Davison was a great help. She followed through with everything she said she would do and completely resolved the reason for me call."
We responded:
"Thank you, Ebony, for sharing your experience with Davison. It's great to hear that she could assist you effectively and resolve your concerns. We appreciate your feedback and your 5-star rating!"
Priscilla Bradley
February 20, 2025
5
out of
5
rating by Priscilla Bradley
"Alexis Taylor did a very good job. Very professional, patient and kind when answering my questions. She addressed my concerns and I was very satisfied with the policy issued to me. I really appreciated that she listened and addressed my needs patiently and kindly. I will refer her to others."
We responded:
"Priscilla, thank you for sharing your experience with Alexis! We're so glad that you are satisfied with your policy and appreciate your intention to refer her to others. Your feedback is invaluable to us, and we're glad to have met your needs effectively."
Queen Hazel
February 18, 2025
5
out of
5
rating by Queen Hazel
"Spoke with destiny and she was awesome.... She should receive a raise and promotion.... love the way she helped and made everything easy and understandable"
We responded:
"It's awesome to hear that Destiny was able to assist you so effectively and make everything easy and understandable. We truly value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we're grateful to know that Destiny made such a positive impact."
Dabbin Wyman710
February 18, 2025
5
out of
5
rating by Dabbin Wyman710
"Had a great experience and truly am thankful for Destiny helping me out and saving me half of what I was paying previously! It’s such a huge thing and helps me not struggle week to week now; super happy I called and asked for a quote because it was beyond worth it! Now I can take my little boy to Disney for sure this summer and won’t have to stress as much about it now! Again thank you Destiny very much 5/5 service"
We responded:
"Thank you for sharing your experience with our team. It's wonderful to hear that Destiny was able to assist you and make such a positive impact on your insurance experience. We hope you have an amazing time with your son at Disney. Don't hesitate to reach out if we can assist you with anything in the future."
Lorraine Hernandez
February 7, 2025
5
out of
5
rating by Lorraine Hernandez
"Five star office hands-down!! 🙌🏼🙌🏼❤️🙌🏼💯💯💯💯"
We responded:
"Thank you, Lorraine! So glad we've been able to assist you with your insurance needs. We appreciate your support!"
Angelina Moore
February 7, 2025
5
out of
5
rating by Angelina Moore
"First time auto accident and the team has been so helpful and understanding. They walked me through step by step and got me in contact with next person almost immediately!! Truly love this insurance!!"
We responded:
"Thank you, Angelina, for sharing your experience with us. I'm glad we could guide you through your first auto accident with care and efficiency. We're grateful for your trust in us and are here whenever you need assistance."
Dianne Pettway
January 31, 2025
5
out of
5
rating by Dianne Pettway
"I called Douglas Phelps 'office today with a big problem that I had,but not with my policies that I have with them. First I spoke to Megan,and she listened diligently and then asked Mr Phelps questions regarding my issues,and now I have a recommended starting point how to go forward with my problem. Thank you Megan and Mr Phelps!!! They even called me back to let me know if I need any more help,to ca back!!! Your advice is much appreciate!!"
We responded:
"Thank you, Dianne, for sharing your experience with us. I'm grateful we could assist you with your concerns. If you need any further assistance, please feel free to reach out. Your feedback is truly appreciated!"
Lindsey Hipchen
January 31, 2025
5
out of
5
rating by Lindsey Hipchen
"Davison was a great help! Thank you!"
We responded:
"Thank you, Lindsey, for your awesome feedback for Davison! I'm so glad to hear she could assist you so effectively. We appreciate your support and look forward to continuing to meet your insurance needs."
Janet Kornegay
January 24, 2025
5
out of
5
rating by Janet Kornegay
"They are absolutely the nicest and most caring insurance company I’ve ever dealt with. They understand when problems arise and they work with you on paying your bill and it’s like talking to a regular person. They don’t make you feel like you’re just money to them. I fully 100% recommend them!"
We responded:
"Thank you so much for your wonderful review, Janet! We're thrilled to hear that you feel valued and understood by our team. It's our goal to ensure customers have excellent experiences. Your recommendation means the world to us! -Douglas Phelps State Farm"
P Wolf Papaw
January 16, 2025
5
out of
5
rating by P Wolf Papaw
"Very helpful."
We responded:
"Thanks for the review! I'm so glad you had a good experience with our office!"