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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jenni Tuya

October 25, 2023

5  out of  5 rating by Jenni Tuya
"Anna is hands down the best insurance agent I’ve ever had. She is very professional and knowledgeable about all of the different coverages. 10/10"

Leslie Mackey

October 3, 2023

5  out of  5 rating by Leslie Mackey
"When I called looking for cheaper insurance Nick was very helpful and professional. What I liked about him the most was his energy and his was honest with me from the start. Thanks Nick for making my day."

Ray Boyles

September 26, 2023

5  out of  5 rating by Ray Boyles
"Tyler was a tremendous help with my policies!!! Couldn’t ask for a better customer service experience!!!"

Ray Carter

September 25, 2023

5  out of  5 rating by Ray Carter
"Phenomenal service. Nick's level of understanding for what I cared about and how to cover my needs was spot on. I've seen state farm is consistently rated as the top insurance provider for ga. Even though it cost a bit more then others im confident it will be worth it based off of the service displayed in our phone call."

Becky Smith

September 23, 2023

5  out of  5 rating by Becky Smith
"Professional and polite employees."

Jesse Hicks

September 15, 2023

5  out of  5 rating by Jesse Hicks
"Spoke with Nick just looking for a quote. He was so helpful and explained everything to me. Made the whole insurance process easy to understand as far as coverages and products offered. I ended up getting a reduction in price from a policy with a different company. I wish I could give them more than 5 stars."

Helen Seymour

August 30, 2023

5  out of  5 rating by Helen Seymour
"I was very impressed with my agent Tyler Gruben! He was able to quote me and my husband for home insurance swiftly and orderly. Overall pleasant experience and I recommend both Tyler and State Farm to anyone who may be looking for insurance."

Nick Seymour

August 30, 2023

5  out of  5 rating by Nick Seymour
"My wife and I got a quote on home insurance from Tyler Gruben. He was very knowledgable and professional. The whole process was a breeze and Tyler got back to us in a very timely manner."

Morgan Ryals

August 15, 2023

5  out of  5 rating by Morgan Ryals
"I have been using State-farm for at-least 5 years now and the service is always great and personable. Everyone I talk to is very knowledgeable and polite. I will continue to recommended them to anybody for any type of insurance."

Kylie Napier

August 14, 2023

5  out of  5 rating by Kylie Napier
"Nick has been very knowledgeable in helping me set up my investment accounts. He is always available for any question I may have and is quick to implement my changes. Highly recommend."

Larry R

June 9, 2023

5  out of  5 rating by Larry R
"Great customer service. Knowledgeable staff, they were able to advise me on questions I had about my policy and what would be the best options."

sonu patel

March 14, 2023

5  out of  5 rating by sonu patel
"Great service nice employees very kind Douglas Phelps is a great person, and he is very kind and generous ."

Herbert Roberts

January 11, 2023

5  out of  5 rating by Herbert Roberts
"Always a friendly voice on the other end when reaching out with questions. Highly recommend Douglas Phelps and his staff. 👋"

Jack Brown

June 25, 2021

4  out of  5 rating by Jack Brown
"Talk to nick!"

Alisha Yonce

April 20, 2021

5  out of  5 rating by Alisha Yonce
"I have used Douglas Phelps State Farm office for YEARS. They have helped me ALWAYS in a timely and professional manner for many different types of policies. We have (and had) the following policies: commercial auto coverage, boat coverage, personal property coverage, dirt bike coverage and home owners insurance. We have had to make a few claims and that process is always a very simple and quick process. Douglas is always eager to help. I would HIGHLY recommend this office. I am a business owner myself and I don't give 5 star ratings lightly! :)"

Heather 'Ha' Brooks

April 1, 2021

5  out of  5 rating by Heather 'Ha' Brooks
"Great insurance, easy to work with, local office, and the app makes it painless to pay your bill, track discounts, and file claims."

Sunalen Arzuaga

March 30, 2021

4  out of  5 rating by Sunalen Arzuaga
"Good customer service"

P Wolf Papaw

December 21, 2020

5  out of  5 rating by P Wolf Papaw
"Easy to work with. Very helpful."

Kurtis Schlessman

November 9, 2020

5  out of  5 rating by Kurtis Schlessman
"Everyone is always so happy and in a great mood. I hit a deer with my truck and mr phelps and his team have been awesome every step of the way."

James Springer

August 29, 2020

4  out of  5 rating by James Springer

Gary Smith

May 23, 2020

5  out of  5 rating by Gary Smith
"Douglas and his employees are super friendly and ready to help"

David Arem

November 9, 2019

5  out of  5 rating by David Arem
"Easy to deal with, polite staff, straight forward good information"

Steven Clark

March 18, 2019

5  out of  5 rating by Steven Clark
"Douglas Phelps agency hands down has been best experience dealing with my insurance needs. Kristy Waters has been there for me when needed."

Adam and Brandi

March 18, 2019

5  out of  5 rating by Adam and Brandi
"They are a great company & everyone there is so helpful & polite. They go above & beyond, for sure!!"

malorie ruffner

March 18, 2019

5  out of  5 rating by malorie ruffner
"You could not ask for more personal and amazing customer service!!!! I would highly recommend them to anyone!!!"