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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Fitzpatrick

Sarah Fitzpatrick

December 4, 2024

5  out of  5
rating by Sarah Fitzpatrick
"Alexis was wonderful to work with!! Very quick response and turn-around on my request. She is also very friendly. I highly recommend working with Alexis!"
We responded:
"Thank you so much for sharing your experience, Sarah! It's great to hear that Alexis provided such quick and friendly service. Your recommendation means a lot to us!"
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Christie Pennington

December 4, 2024

5  out of  5
rating by Christie Pennington
"Tyler set me up with excellent, affordable insurance with State farm a company that has with stood the test of times. Anytime I have had a question Alexis has always returned my calls within a few short minutes. She is so very nice friendly and makes me feel comfortable and always takes care of my insurance needs! They have to be a great asset for Mr Douglas Phelps"
We responded:
"Thank you so much for sharing your experience, Christie! Tyler and Alexis will be so glad to know their efforts truly made a difference for you. We appreciate your kind words and are always here to take care of your insurance needs!"
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Kilah Hunter

November 27, 2024

5  out of  5
rating by Kilah Hunter
"These guys had me some insurance faster than I could say State Farm. I was looking for the man’s number as he was calling my phone. Thank y’all so much for making this simple and easy for us to get rolling again."
We responded:
"Of course, Kilah! That's what we're here for! It's great to know that the process was quick and easy for you. Let us know if we can assist you in the future!"
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christian

November 25, 2024

5  out of  5
rating by christian
"Davison was very polite and very knowledgeable and I had my questions answered and my policy changed within less than 5 minutes."
We responded:
"Thank you for sharing your experience! It is great to hear Davison was able to assist you quickly and efficiently. We're glad your questions were answered and your policy updated in no time!"
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Tameka Thomas

November 15, 2024

5  out of  5
rating by Tameka Thomas
"Davison was so helpful to me today."
We responded:
"This is great to hear, Tameka! We're so glad Davison could assist you effectively. Your feedback means a lot to us!"
Profile photo of Cheryl Prosser

Cheryl Prosser

November 15, 2024

5  out of  5
rating by Cheryl Prosser
"Thank you so much Alexis. Every time I call you, you are not only very professional, but you make me feel loved and appreciated. Thank you for all you do. State Farm should be so proud of how you care for customers."
We responded:
"Thank you for your kind words, Cheryl! It's wonderful to hear that you feel appreciated and cared for when you speak with Alexis. We're so glad to have you as a customer of Douglas Phelps State Farm!"
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L Hunt

November 15, 2024

5  out of  5
rating by L Hunt
"These insurance agents are great people. Thank you Meaghan. Have a happy Thanksgiving and a merry Christmas"
We responded:
"Thank you so much for your kind words! We truly appreciate your gratitude. Wishing you a Happy Thanksgiving and a Merry Christmas as well!"
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leslie hicks

November 15, 2024

5  out of  5
rating by leslie hicks
"Davison was super helpful and answered all my questions!"
We responded:
"Thanks for sharing your experience, Leslie! It's fantastic to hear that Davison was able to assist you and answer all your questions. We're here to help whenever you need us!"
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Blenda Reece

November 14, 2024

5  out of  5
rating by Blenda Reece
"Destiny was very polite and explained everything that I needed to know."
We responded:
"Thank you for sharing your experience! It's great to hear that Destiny was able to assist you with clear explanations. We appreciate your feedback!"
Profile photo of Miami Capo

Miami Capo

November 12, 2024

5  out of  5
rating by Miami Capo
"Today i was having a difficult day with my acct..alexis and anais was super helpful and patient with me...i.was.locked out my acct to pay my bill..they corresponded professinally and very courteous and attentive ti my needs ...brunswick Ga location near the mall..thanks ladies for ur assts..kudos...this team is awesome go to this location and you wont be dissappointed...i give them 10.stars..♥️"
We responded:
"Thank you so much for sharing your experience! We're so glad we could assist you effectively during a challenging day. Your recommendation means a lot to us, and we're glad you found our Brunswick, Georgia location convenient and helpful. We appreciate your support and the high rating!"
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Yachikia Foster

November 12, 2024

5  out of  5
rating by Yachikia Foster
"Davison, vice nice and sweet. Great customer service! Thank you!"
We responded:
"Thank you so much for your kind words! We're so glad to hear Davison provided you with such a positive experience. We appreciate your feedback and look forward to continuing to serve you!"
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kiley bradham

November 11, 2024

5  out of  5
rating by kiley bradham
"Davison was so helpful in getting me a quote. great customer service!"
We responded:
"Thanks for sharing your experience, Kiley! It's great to know Davison provided such helpful service in getting you a quote. We always aim to deliver great customer service, and your feedback means a lot to us!"
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jeremy ansel

November 9, 2024

5  out of  5
rating by jeremy ansel
"A lady named Anna helped me and she had great customer service and got me a lower rate than expected. Overall great experience"
We responded:
"Awesome to know, Jeremy! It's great that Anna provided excellent customer service and was able to get a lower rate for you. We appreciate your kind words and 5 star review!"
Profile photo of Deanna Cameron

Deanna Cameron

November 8, 2024

5  out of  5
rating by Deanna Cameron
"Thank you, Alexis you are always so polite and helpful. Every time that I called this, I appreciate your professionalism and helping me work out my concerns thank you so much."
We responded:
"Thank you for your kind words, Deanna! It's wonderful to hear that Alexis's professionalism has made a positive impact on your experience. We appreciate your trust and look forward to continuing to assist you with any concerns you may have!"
Profile photo of Lisa Fox

Lisa Fox

November 8, 2024

5  out of  5
rating by Lisa Fox
"Davison was very helpful .."
We responded:
"Great to hear, Lisa! Thank you for your kind words and review."
Profile photo of Michael Skinner

Michael Skinner

November 6, 2024

5  out of  5
rating by Michael Skinner
"We worked with Alexis who was very kind and professional. She assisted us while considering all of our options to include our son as a driver on our insurance. She covered all of our options and discussed bundle of home and auto to help us save lots of money. State Farm has been great and it’s the reps, like Alexis that make the difference."
We responded:
"Thank you so much for sharing your experience! It's great to hear that Alexis provided such kind and professional assistance. Your satisfaction is what we strive for, and it's great to know that our team is making a difference!"
Profile photo of Tony Clark

Tony Clark

October 30, 2024

5  out of  5
rating by Tony Clark
"Thank you so much Alexis for always being so helpful and kind and also so professional !"
We responded:
"Alexis truly appreciates your kind words, Tony! It's wonderful to hear that her helpfulness, kindness, and professionalism have made a positive impact on your experience. Thank you for sharing!"
Profile photo of Jermaine Brooks

Jermaine Brooks

October 18, 2024

5  out of  5
rating by Jermaine Brooks
"My experience with State Farm is always immaculate service everytime I call with a question or trying to figure something out"
We responded:
"Thank you so much for your kind words, Jermaine! We're here to help you figure things out and ensure you have a smooth experience every time. Your satisfaction means a lot to us!"
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Kathryn Driggers

October 17, 2024

5  out of  5
rating by Kathryn Driggers
"Alexis is so helpful and has a wonderful customer service demeanor."
We responded:
"Thank you for sharing your experience, Kathryn! It's great to hear that Alexis provided such helpful service. We appreciate your feedback and look forward to continuing to serve you!"
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Jakia Harrington

October 16, 2024

5  out of  5
rating by Jakia Harrington
"Davidson was very helpful and quick i appreciate the timely call back !"
We responded:
"Thank you for sharing your experience! It's great to hear that Davison was able to assist you quickly and efficiently. We appreciate your feedback and look forward to continuing to serve you!"
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Johnnie Walker

October 16, 2024

5  out of  5
rating by Johnnie Walker
"Excellent Customer service!!!"
We responded:
"Thank you! Your positive feedback means a lot to us."
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Tabitha Johnson

October 14, 2024

5  out of  5
rating by Tabitha Johnson
"Alexis is very helpful and very pleasant to speak with!"
We responded:
"Thank you so much for your kind words about Alexis! It's wonderful to hear that she was able to assist you and make your experience a pleasant one!"
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Linda williams

October 11, 2024

5  out of  5
rating by Linda williams
"Alexis is always helpful and professional !!!"
We responded:
"Thank you so much for your compliment, Linda! It's awesome to hear that Alexis consistently provides helpful and professional service. We appreciate your feedback and look forward to continuing to assist you!"
Profile photo of Casey Willard

Casey Willard

October 11, 2024

5  out of  5
rating by Casey Willard
"Great team! They have always taken such good care of us and quickly! Just today I reached out to Alexis and within minutes she had everything I needed!"
We responded:
"Thank you for your kind words, Casey! We're so glad Alexis was able to assist you so promptly. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Faith Smith

Faith Smith

October 10, 2024

5  out of  5
rating by Faith Smith
"Alexis was super helpful. She was able to take care of everything I needed in a timely manner and was super grateful to help."
We responded:
"Thank you so much for sharing your experience, Faith! It's awesome to hear that Alexis was able to assist you efficiently and with such a positive attitude. Your feedback means a lot to us!"